May 11 2009

CRM 4.0 and Windows 7 RC1 x64

Published by Phil at 1:13 pm under MSCRM 4.0, Unsupported

As of May 8th, 2009, I’ve been running 64-bit Windows 7 RC1 at work. Here are some observations that might be relevant to the CRM community:

- CRM 4.0 Outlook Client with Rollup 3 is working great working “kinda ok” with my Outlook 2007 SP2!… Sometimes Outlook freezes up and I can’t send emails. If you instead choose to install the offline client, your outlook will freeze up even worse and you will hate life. I’ve heard of similar symptoms for installing the offline client on Vista 64-bit, so it’s no surprise. I will have to try again with rollup 4 and installing the offline client in compatibility mode. UPDATE: My outlook freezing issues have gone away and things have been working pretty great. To re-iterate, no matter what system you’re on, I highly suggest installing the Outlook client WITHOUT offline access in the name of performance and stability, unless you absolutely need it.

- The new Virtual PC is really cool (but not all THAT much different user-experience-wise from Virtual PC 2007)! I was able to open Virtual PC 2007 virtual hard drive files with Windows 7 Virtual PC. The USB and clipboard integration stopped working after a while, so I had to manually disable it and install the new version of the VPC integration tools. After that, life is good!

- Multiple monitor support is still not perfect. I’m convinced Microsoft will never get multiple monitors to work perfectly without driver confusion and flickering.

All in all, I am shocked with how well everything is working. Feel free to comment if you’re thinking about moving to Windows 7 RC and have any questions.

UPDATE: I’ve now rebuilt my laptop with Windows 7 RTM and have had no problems with the CRM for Outlook Client (no offline access). HOWEVER, if you install Rollup 6 on your client, you may get an unexpected error when you click “Advanced Find” within Outlook. To resolve this issue, turn off UAC. I was unable to recreate this issue on my workstation, but a colleage of mine spent a long time working through it. To turn off UAC in Windows 7, do a start menu search for “User Account Control” and select Change User Account Control settings. Then drag the bar down to “never notify”. This work around is non-ideal, since UAC in Windows 7 can be a helpful security tool, but there you have it. Your other option is to uninstall rollup 6 and install rollup 5.

-Phil

5 Responses to “CRM 4.0 and Windows 7 RC1 x64”

  1. Christianon 14 May 2009 at 6:22 am

    Phil,

    Thanks for testing out CRM & Win 7 RC for me. :-)

    You didn’t specify if the Outlook offline client was installed with the default SQL 2005 Express or if you configured it with the newer SQL 2008 Express. Perhaps you’ll have more luck with the 2008 version?

    -Christian

  2. Philon 14 May 2009 at 8:11 am

    Christian,

    That’s a good idea — I did indeed use the default SQL 2005 Express. Next time I’ll try messing with compatibility troubleshooting and SQL 2008 express. I also suspect Windows 7 RC1 x86 users will have more success since I’ve heard that the offline client barely worked with Vista x64, but works ok with Vista x86. I’ve heard these reports second hand, so take them with a grain of salt.

    Thanks for the suggestion,
    Phil

  3. Marekon 14 Jul 2009 at 6:32 am

    Hello people,
    a fool question :): If we install CRM4 on a 64bit platform, will the users have to use 64bit clients for Outlook?
    I am just not sure.
    Thank you :)
    Marek.

  4. Philon 14 Jul 2009 at 7:39 am

    Hi Marek,

    Nope! At least right now, there is no such thing as a 64bit client for outlook — there is only a 32bit client, and you install the same version on your host machine whether you’re running 32bit or 64bit windows. So feel free to install 64bit or 32bit on your server, and the clients should work fine.

    Thanks,
    Phil

  5. Marekon 15 Jul 2009 at 7:39 am

    Thank you, Phil!
    Marek

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